CART

No products in the cart.

Privacy Policy — Big Boss Events

Effective Date: 17/01/2026

Big Boss Events (“we”, “us”, “our”) is committed to protecting your privacy and ensuring the secure handling of personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and other applicable data protection laws.

This Privacy Policy explains how we collect, use, store, and disclose your personal information when you:

  • Visit or interact with our website at www.bigbossevents.co.za
  • Register for or purchase tickets
  • Book tables or event services
  • Sign up for newsletters, promotions, or customer support
  • Communicate with us or our partners

By using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information that you voluntarily provide or that is necessary to fulfil our services:

  • Identity and Contact Information: name, email address, phone number, billing address
  • Booking Details: ticket purchases, table reservations, event preferences
  • Communications: correspondence with support or customer service
  • Technical Information: IP address, device/browser data via cookies or tracking tools
  • Marketing Preferences: options you choose to receive updates and promotions

We may collect additional information where you voluntarily submit it (e.g., preferences, survey responses, event feedback).

2. How We Use Your Information

We use your personal information for the following purposes:

  • To fulfil your bookings and ticket purchases (processing, confirmation, access to events)
  • To communicate important event updates (cancellations, changes, safety information)
  • To send marketing communications
    • Marketing content will be sent out to you and you will be given the option to opt out.
    • By purchasing tickets or booking tables, you acknowledge and agree to our Terms & Conditions and Privacy Policy, including how your data is collected, stored, and used. You can read our full T&Cs and data consent policies at https://www.bigbossevents.co.za/.
    • You can opt out of marketing communications at any time by following unsubscribe instructions in messages, updating your account preferences, or contacting us directly. We will promptly honour all opt-out requests while still sending essential transactional or event-related communications.
  • To improve our services and user experience (analytics and feedback)
  • To comply with legal obligations and protect our rights

We will only use personal information where we have a legitimate business purpose, consent, or legal obligation.

3. Sharing Your Information

We may share your personal information with:

  • Event venues and partners to deliver your bookings and updates
  • Ticketing platforms and tech providers for processing and operational purposes, including ticket delivery and event management
  • Marketing partners and promoters when you have consented to receive such communications
  • Service providers who help us run our business (payment processors, IT, analytics)
  • Legal or regulatory authorities when required by law

We do not sell your personal information to third parties outside these purposes.

4. Cookies & Tracking Technologies

We may use cookies, web beacons, and similar tracking tools on our website to:

  • Improve user experience
  • Analyse usage patterns and trends
  • Deliver relevant marketing content
  • Facilitate secure access to your account

You may configure your browser settings to refuse cookies, but some website features may not function fully without them.

5. Security & Data Retention

We implement appropriate technical and organisational measures to protect your personal information from loss, unauthorised access, or misuse.

We retain personal data only as long as it is necessary for the purposes it was collected (e.g., fulfilling ticket orders, administrating events, legal compliance, and billing requirements). Once retention is no longer needed, information is securely deleted or anonymised.

6. Your Rights

You may have the right to:

  • Access your personal information held by us
  • Correct or update inaccurate data
  • Withdraw consent for direct marketing at any time
  • Request deletion of data where permitted by applicable law

Requests should be sent to the contact details below.

7. Third‑Party Links

Our website or communications may contain links to third-party sites whose privacy practices differ from ours. We are not responsible for third-party policies or content and recommend you review their privacy policies before providing any personal information online.

8. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated “Effective Date”. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy or your personal information:

📧 Email: admin@bigbossevents.co.za
📲 WhatsApp / Call: 060 594 3328